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Finding the right IT support in Atlanta can be a minefield.
Digital Dynamics aim is to simplify the process and maintain your IT
systems with reliable, efficient and affordable IT support options
that suit your business.
Service & Support Contracts
Digital Dynamics IT support contracts are flexible and
designed for businesses of all sizes. We can support your organization
with daily, weekly, or monthly service contracts that fit within your
budget. Don’t hire a full-time person when a “part-time” person might
accomplish your business goals and help keep costs down.
Support options allow for response times as
fast as 2 hours anywhere in Atlanta depending on the status
of the issue for which a call out is needed. We work with you
to determine the priority of your call so that the fix time agreed
is relevant to your business. It is quite normal that a particular
problem may not be a Priority 1 issue today but might just need
resolution by the end of the week due to deadlines.
Software & Hardware Maintenance Updates
Software and hardware updates are released all the
time. Most organizations we visit have never applied any updates
to their critical software since installing it many months or even
years ago. This includes weekly anti-virus updates, frequent
security updates for Windows 2000 Server or Windows 2000
Professional and XP, etc.
Healh Checks for Servers and Desktops
Health Checks are a vital
part of keeping your IT equipment running
at peek performance. Digital Dynamics
offers Health Checks on a monthly or
quarterly basis and this service provides
you with documentation on existing issues
and fixes. These Health Checks can also
include the check up of printers and
other network devices such as switches,
routers, and firewalls. Of course, Digital
Dynamics will help implement solutions
based on the results of each Health
Check.
Additional
Services
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